Terms of Use

1. Acceptance of Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use this website.

2. About This Website

This website is operated by an independent SumUp consultant providing advice and support services to businesses in Fife and Scotland regarding SumUp payment solutions.

Important disclaimers:

• This is not the official SumUp website
• We are not SumUp Payments Limited or any affiliated entity
• We do not sell SumUp products or process SumUp account applications
• We do not have authority to bind SumUp to any contracts or commitments
• All SumUp products, services, accounts and contracts are provided exclusively by SumUp Payments Limited

For official SumUp information, pricing, terms and account management, visit sumup.com.

3. Our Services

We provide independent consultancy services including:

• Advice on SumUp products and which may suit your business
• Guidance on setting up and using SumUp card readers
• Local support for businesses in Fife and Scotland
• General information about payment processing with SumUp

Our services are informational and advisory only. We do not guarantee that SumUp will accept your application or that any particular product or pricing will be available to you.

4. No Warranties or Guarantees

The information provided on this website is for general guidance only. We make reasonable efforts to ensure information is accurate and up-to-date, but:

• We do not warrant that information is complete, accurate or current
• SumUp's pricing, fees, products and terms change regularly
• You must verify all information directly with SumUp before making decisions
• We are not liable for errors, omissions or outdated information

This website and our services are provided "as is" without any warranties of any kind, either express or implied.

5. AI Chat Widget Disclaimer

Our website includes an AI-powered chat widget to answer common questions. Please note:

• AI responses are generated automatically and may not always be accurate
• AI responses are not professional advice and should not be relied upon for business decisions
• The AI does not have access to your SumUp account or real-time SumUp data
• Do not share sensitive personal, financial or security information via the chat
• Chat messages are processed by OpenAI (a third-party service provider)

For official support, always contact SumUp directly through their official channels.

6. Pricing and Fees

Any mention of SumUp pricing, fees or costs on this website is for general guidance only:

• Pricing information may be outdated or subject to change
• We cannot guarantee any specific pricing or offer availability
• SumUp's fees vary based on your business type, location and other factors
• You must confirm all pricing directly with SumUp before signing up

We do not set SumUp prices and cannot offer discounts or special deals.

7. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any losses or damages arising from your use of this website or our services
• We are not liable for decisions you make based on information from this website
• We are not liable for any SumUp account issues, disputes, fees or service problems
• We are not liable for third-party services including OpenAI (chat widget) or SumUp itself

Our total liability to you for any claim shall not exceed the fees (if any) you have paid us for consultancy services.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

8. Your Responsibilities

When using this website, you agree to:

• Provide accurate information when contacting us
• Not use the website for any unlawful purpose
• Not attempt to gain unauthorised access to any part of the website
• Not transmit any malicious code or harmful content
• Verify all SumUp information directly with SumUp before making business decisions

9. Intellectual Property

All content on this website (text, images, logos, design) is owned by us or our licensors and is protected by UK and international copyright laws.

"SumUp" and related trademarks are the property of SumUp Payments Limited. We use these marks for descriptive purposes only and do not claim any ownership or affiliation beyond our independent consultancy role.

You may view and print content for personal use only. You may not reproduce, distribute or modify website content without permission.

10. External Links

This website contains links to external websites including sumup.com and other third-party sites. We are not responsible for the content, privacy policies or practices of external websites.

11. Privacy and Data Protection

Your use of this website is also governed by our Privacy Policy and Cookie Policy. Please review these documents to understand how we collect and use your personal data.

12. Consultancy Relationship

If you engage our consultancy services:

• No formal consultancy relationship exists until we confirm acceptance of your enquiry
• We may decline to provide services at our discretion
• Any fees for consultancy services will be agreed in writing before work begins
• Consultancy advice is subject to the limitations and disclaimers in these terms

13. Termination

We reserve the right to:

• Suspend or terminate your access to this website at any time
• Remove or modify content without notice
• Discontinue any service or feature

14. Changes to These Terms

We may update these Terms of Use from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the website after changes constitutes acceptance of the new terms.

15. Governing Law

These Terms of Use are governed by the laws of Scotland and the United Kingdom. Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

16. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Us

If you have questions about these Terms of Use, please contact us via:

• Contact form on our homepage
• Email: email@glenrill.co.uk

18. SumUp Official Contact

For official SumUp support, account issues, or product enquiries, contact SumUp directly:

• Website: sumup.com
• Support: sumup.co.uk/help